Get Repair

Help or Get Help with Repair

IMPORTANT: Fixit Clinic is not a free repair service. Fixit Clinic is a troubleshooting and discovery workshop staffed by volunteer Fixit Coaches: you are expected to actively participate in the disassembly, troubleshooting, and repair of your item so that you leave fully empowered to share your new-found confidence and insight with your friends, neighbors, and the community at large.
REPAIR is not assured: while we do have an excellent track record any specific item can have issues that make it unrepairable or we can exacerbate the problem during our attempts to repair it.

Register items for upcoming in-person Fixit Clinics at https://bit.ly/itemcheckin

Register items for the always-on Global Fixers Server or upcoming Intergalactic Zoom Fixit Clinics at https://bit.ly/fixitcheckin

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You can help or get help anywhere in the world through Fixit Clinic's virtual repair initiatives; there are two choices for virtual repair:

1) Get online help with repair through the always-on Global Fixers Server for 24x7 around-the-clock around-the-world synchronous/asynchronous repair (uses Discord.) To have your broken item looked at by the growing network of community repairers from around the world register at http://bit.ly/fixitcheckin; select “Repair via the 𝙂𝙡𝙤𝙗𝙖𝙡 𝙁𝙞𝙭𝙚𝙧𝙨 𝙎𝙚𝙧𝙫𝙚𝙧 using Discord” from the pulldown menu and complete the rest of the form to start the on-boarding process.

2) Scheduled Zoom Fixit Clinics; present your broken item to a global team of expert community repairers and get suggestions for things to try. After all items have been presented, items/participants and repairers move to Zoom breakout rooms to implement the tips and, hopefully, fix the items: Participant registration at http://bit.ly/fixitcheckin

Repairers: Are you an experienced or aspiring repairer? Are you looking to start or promote repair in your community? You and other local repairers anywhere in the world are most welcome to join these global initiatives, even if it's just to observe. You're also most welcome to bring your local "stumpers" to be considered by the assembled Global Fixers. Fixer/Observer sign-in at http://bit.ly/fixitcoachsignup

To participate in a Fixit Clinic:
- Bring the broken item with all parts necessary to recreate the symptoms (carry-in only: no oversize items)
- Bring any parts and tools you already own that might be helpful (e.g. hand tools, sewing notions)
- Come ready to clearly describe what’s wrong and what you’ve tried (Tip: advance web research about your item is especially helpful)
- Come eager to learn and to share your skills and knowledge with others

Thanks, and we're looking forward to seeing your smiling face at Fixit Clinic!

Use this form to register items for upcoming in-person events Fixit Clinics at https://bit.ly/itemcheckin

Ues this form to register items for the always-on Global Fixers Server or upcoming Intergalactic Zoom Fixit Clinics at https://bit.ly/fixitcheckin

The registration forms ask:
-Which Fixit Clinic are you attending?
-What are you bringing?
-Make / Manufacturer
-Model
-When was it manufactured?
-What's wrong with it?
-What have you tried to fix it?
-What does the item weigh?

After participating in a Fixit Clinic please fill out this post-participation exit form http://bit.ly/brokenitemreport

The exit form asks:

Fixit Clinic you attended
What did you bring?
Make and model
What ended up being wrong with it?
Did your item get fixed?
What’s the level of parts/components/manufacturer support available for the repair?
What hint(s) and advice would you give to someone trying to fix a similar item?