Start a Clinic

Here are the steps to starting a Fixit Clinic:

Ideally you want to hold ongoing Fixit Clinics at various locations around your community, not a single Fixit Clinic event. Groundwork is key: you need to 1) be constantly recruiting and sustaining a healthy complement of "Fixit Coaches" and 2) to identify and get buy-in from sponsors and patrons with a broad regional perspective.

Example: In Alameda County, California, the county-wide waste authority StopWaste www.stopwaste.org sponsors regular Fixit Clinics rotating through the branch libraries of the county-wide Alameda County Library System http://www.aclibrary.org/
At the individual branch libraries additional support is provided by more locally-oriented entities: for example: at the Castro Valley branch the Castro Valley Sanitary District http://www.cvsan.org/ is an additional sponsor. The Fixit Coaches come from all over Alameda County and beyond and do not just attend the events a their local library (Not every Fixit Coach attends every event, but there are sufficient numbers that we can get good coverage at any given event across the county.)

Example 2: More and more colleges and universities are teaching leading with "design thinking", hence our Fixit Clinics at MIT, USF, and University of Colorado with more schools coming; they want to teach designing in durability (serviceability, maintainability, repairability) from the start. Maybe your local college or university is interested in sponsoring Fixit Clinics as part of their design program or engineering program?

Example 3: Does your High School or Middle School have a student environmental or recycling organization? We'd like to hold more Fixit Clinics rotating through school systems.

Step 1-Fixit Clinics are really gatherings of Fixit Coaches where the general public's invited to attend: the hope is that those members of the general public who attend will be assimilated into being Fixit Coaches at future Fixit Clinics and in their community in general. (At an ideal Fixit Clinic the roles of coach and participant blur together: many of our best Fixit Coaches initially attended as participants.)

So don't gauge success by a large turnout of participants or the number of items fixed: gauge it by the number of Fixit Coaches (or potential Fixit Coach recruits) you attract. These people are critical as they'll be the influencers for broader change in the society at large around our relationship to consumption. (Position your events as gatherings of Fixit Coaches that the general public's invited to crash.)

Step 2- Recruit local Fixit Coaches: people who are 1) enthusiastic about helping others repair their stuff and 2) have some tools they're willing to share. For example: local fraternal service organizations with a tradition of community service like Church organizations, the Lions Club and Rotary Club. Recruit local sewers as Fixit Coaches so you can repair fabric / textile items as well. Spread the word that you want to start holding Fixit Clinics through local libraries, schools, community centers, senior centers, city government, chamber of commerce, hardware stores, computer / electronics stores, bicycle stores, churches, etc. (Some communities have adopted Nextdoor strongly, I'd be curious to know if that works.)

We have a persistent web form expressly to recruit Fixit Coaches at goo.gl/kwVNlv: you can use this URL in your recruiting efforts (also see the QR code for the form in the graphics folder https://drive.google.com/drive/folders/0B1NuRSQ-LsBfaDZkRmhTcWZ5LTA.)

See this sample recruiting flyer, feel free to change the wording as you see fit (please share back with us): https://docs.google.com/document/d/1_oq3sBCO7icL23H7uIquFzD3qb2OBT1ifQxHAOUXGVU/edit?usp=sharing (And have us add your location to this local Fixit Coaches' recruiting form the flyer points to: goo.gl/kwVNlv )

Here's another example of a Fixit Coaches' Recruiting Flyer:


And another example of a Fixit Coaches' Recruiting Flyer:




Step 3-   A critical mass of coaches is hard to maintain from a single community or venue: you need to share the resource across multiple communities and locations. To help, recruit sponsors and patrons with a broader regional perspective (rather than a single library or town.)  For example: a library system rather than a single branch.


Step 4- Secure the venue(s): some sort of community space where you can hold the Fixit Clinic. We're preferential to libraries but we've held Fixit Clinics at community centers, maker spaces, museums, etc. (Also see the examples above of universities, high schools, middle schools.)

Schedule the Fixit Clinic for a block of time no longer than 3 or 4 hours. and have the room reserved for at least and hour before and an hour after the event is scheduled so you have time to set up and break down the Fixit Clinic. Try to get sponsorship from the venue to (at least) provide refreshments for the Fixit Coaches. See the Fixit Clinic Venue Selection document here: https://docs.google.com/document/d/1qGs2SIMUKHgToFd4d_DIcuQBdCcPjgAJVBNg9at7ID0/edit?usp=sharing

Step 5- Once you have 1) sufficient Fixit Coaches and 2) a venue: then think about a day and time; we've settled in to weekend dates (Saturday or Sunday) in a three-hour window between 11AM and 5PM, but you're welcome to experiment with other days and hours. BONUS: contact us at fixitclinic@gmail.com before finalizing the date: maybe we can send veteran Fixit Coaches or other resources.

Step 6- Once you have 1) Fixit Coaches 2) a venue and 3) a date/time, contact us to add your event to the list of scheduled Fixit Clinics, and let us know if you want us add your event to the sign-in form and our social media outreach, etc.

Step 7 - Local promotion: keep recruiting Fixit Coaches up to the actual date and beyond (think about positioning your initial events as a combination Fixit Clinic and Fixit Coaches' recruiting social. See the wording on this flyer as an example: https://drive.google.com/file/d/0B1NuRSQ-LsBfU1FkV0I0TnhVcDdBZGdRSlR6a0g1N3d1ejZn/view?usp=sharing)

Other helpful documents/resources:

- Recommended tool and supplies list (note that you don't need to buy everything on this list to get started, the Fixit Coaches often have these tools already): https://docs.google.com/document/d/10QnLXYFM0BIl-ApDTNiF8QPcQbIMl5ft_LLkB_diDCs/edit

- Fixit Clinic logos and badge graphics are downloadable from here: https://drive.google.com/drive/folders/0B1NuRSQ-LsBfaDZkRmhTcWZ5LTA

- You're welcome to use any photos from any of our previous events: contact us for access.

Watch this video on starting a Fixit Clinic in your community (11 minutes): http://youtu.be/CyUf2fZ-zZI

Questions? Email fixitclinic@gmail.com.